Shipping information

All shipping is done via Australia Post Eparcel. If your email address is supplied to us we will email you the consignment number of the parcel so you can track it’s progress.

Goods will be shipped within two business days from order placement.  If for any reason we are unable to dispatch your order we will notify you within 2 business days.

Australia: Delivery is made using Australia Post Eparcel Service. (Signature required)
International: Australia Post (Signature required)

Australia Post estimates delivery time within Australia to be approximately 5 to 10 business days. Please note that payment by Direct Deposit, Cheque, Money Order or cheque can delay shipment by several days.

Total Knife Care endeavours to maintain stock of its entire product range but occasionally shortages will occur.

Your parcel will be delivered during normal business hours. Upon delivery the goods must be signed for.

If there is no one at the location at the time of delivery, the parcel will be taken to your local post office for you to collect and a card will be left advising you of this.